The Fond du Lac Tribal and Community College Information Technology Department is responsible for the operation of all computer technology and infrastructure at the college. The Information Technology Department is located in Room 223 on the second floor in the north end of the building.
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Fill out a ticket here to get help: IT Help Ticket
Information Technology Department Office Hours
Monday through Friday
8:00 a.m. to 5:00 p.m.
Closed on weekends and holidays.
Hours are subject to change due to staff availability.
If the FDLTCC IT team in unavailable:
Students can call 1-877-466-6728 for direct support or visit the Minnesota State Service Portal online.
Areas of Assistance: Star ID, D2L Brightspace, Kaltura MediaSpace, Zoom, Microsoft 365.
Text and video guides are also available at https://asanewsletter.org/academic-continuity-students/
Days of Operation: Mon-Thurs 8:00 am to 8:00 pm; Fri-Sat 8:00 am to 4:30 pm; Sunday 11:30 am to 8:00 pm
REQUEST HELP
Fill out a ticket here to get help: IT Help Ticket
eService Accounts
There are three electronic systems students will connect to while attending the college.
- Student Account Access
Students can login to access information and conduct college processes online, such as registering for classes, checking financial aid status, monitoring their account billing, viewing grades, printing unofficial transcripts, etc.
Your StarID is used for access.
- Multifactor Authentication (MFA)
You are required to use Multifactor Authentication to access your Student Email, D2L Brightspace and Zoom sessions.
For more information: MFA Instructions and MFA FAQ - Student Email Accounts
Email is the official form of communication at the college, and you should check your college email account daily for important notices and information. Your student email account also has a file storage area that is a convenient, safe and reliable location to store documents.
- Go to Student Email Sign In
This information is needed to login:
username: StarID*AT*go.minnstate.edu – (use your StarID)
password: StarID password - You will then use your Multifactor Authentication text code or Authenticator app
Email address: firstname.lastname*AT*s.fdltcc.edu
- Go to Student Email Sign In
Most instructors will post course information, content and quizzes here.
Logging into D2L Brightspace.
- Go to D2L Login Page
- Click “Sign on with StarID”
- Enter your StarID and password.
- Click the blue box “Sign on”
- You will then use your Multifactor Authentication text code or Authenticator app
Here are online video tutorials to assist you in learning more about D2L.
How to navigate Brightspace How to change my account settings
How to find my assignments What is the content tool?
How to take a quiz How to find my grades
I.T. Staff Contacts
Brad Bohlmann, Information Specialist
(218) 879–0711
bradb*AT*fdltcc.edu
Academic Support
Robin Anderson, Academic eLearning Specialist
(218) 879–0797
robin.anderson*AT*fdltcc.edu
Other IT Systems
Wireless Network Access
A guest network (FDLTCCGuest) is available across campus. The network access requires no password. The network has security restrictions, but can access most websites.
The EDUROAM wireless network is also available on campus. Here are instructions and more information to help you connect.
Campus Alert System
The Campus Alert System is an emergency notification messaging system used by Fond du Lac Tribal and Community College. The system uses text, voice, and email messaging to notify you of campus-related emergencies. In the event of an emergency, a text and/or voice message will be sent to the cell number and/or an email will be sent to the email address provided.
The Campus Alert System is an opt-in system and you must register in order to receive emergency alerts. Fond du Lac Tribal and Community College students are asked to sign-up for the Campus Alert System.
Please follow this link to register for the Campus Alert System:
Campus Alert Emergency Notification System Registration Site